Returns & Refund Policy

Mandala Tea Circle
Last updated: March 2026

We want you to be happy with your purchase.

Returns
Under UK consumer law, you have the right to return items within 14 days of receiving your order.
To request a return, please contact us at:

[Insert email address]

Items must be:
• Unused
• In original packaging
• In resaleable condition

Customers may be responsible for return postage costs unless the item is faulty or incorrect.
Refunds

Once we receive and inspect the returned item, a refund will be issued to the original payment method.
Refunds are typically processed within 7-14 business days.

Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with details and photographs if possible.

We will arrange a replacement or refund as appropriate.

Non-Returnable Items
For hygiene and safety reasons, some items may not be eligible for return once opened, including certain consumable products such as tea.