Terms & Conditions

Terms and Conditions
Mandala Tea Circle
Last updated: March 2026

Welcome to Mandala Tea Circle. These Terms and Conditions govern your use of our website and the purchase of products through our online store.

By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

1. About Us
Mandala Tea Circle is an online store offering botanical tea blends and complementary lifestyle products designed to support moments of calm and relaxation.

Business Name: Mandala Tea Circle
Website: www.MandalaTeaCircle.com
Email: [Insert contact email]

If you have any questions about these Terms, please contact us using the details above.

2. Use of This Website
By using this website, you agree that:
• You are at least 18 years old or using the site with permission from a parent or guardian.
• You will not misuse the website or attempt to interfere with its functionality.
• All information you provide when placing an order is accurate and complete.
We reserve the right to refuse service or cancel orders if these terms are violated.

3. Products and Descriptions
We take care to ensure that product descriptions, images and prices are accurate.
However:
• Product packaging may vary slightly from images shown.
• Colours and presentation may differ depending on screen displays.
• As many of our products are natural items, slight variations may occur.
All products are offered subject to availability.

4. Pricing
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time without notice. The price charged will be the price displayed at the time of purchase.
Delivery charges (if applicable) will be clearly shown at checkout.

5. Orders
When you place an order through our website, you will receive an order confirmation email.
A contract between you and Mandala Tea Circle is formed once your order has been accepted and dispatched.
We reserve the right to cancel or refuse an order if:
• A product is unavailable
• There is a pricing or product description error
• Fraudulent activity is suspected
If an order is cancelled, any payment made will be refunded.

6. Payment
Payments can be made securely through the payment methods available on our website, which may include:
• Credit or debit card
• PayPal
• Other secure payment providers
All transactions are processed securely through Wix's payment systems.

7. Delivery
We aim to dispatch orders promptly, typically within [insert timeframe, e.g. 1–3 business days].
Delivery times may vary depending on the delivery provider and destination.
Mandala Tea Circle cannot be held responsible for delays caused by postal services or circumstances outside our control.

8. Returns and Refunds
Customers have the right to cancel and return orders within 14 days of receiving their goods under UK consumer law.
To request a return, please contact us at [insert email address].
Returned items must:
• Be unused
• Be in their original packaging
• Be returned in a resaleable condition
Customers may be responsible for return postage costs unless the item is faulty or incorrect.
Refunds will be processed once the returned item has been received and inspected.

9. Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with details and photographs where possible.
We will arrange a replacement or refund as appropriate.

10. Health and Wellness Information
Some products sold by Mandala Tea Circle may contain herbal ingredients.
Information provided on this website is for general informational purposes only and is not intended as medical advice.
Customers with medical conditions, allergies, or who are pregnant should consult a qualified professional before consuming herbal products.

11. Intellectual Property
All content on this website, including text, images, branding and design, is the property of Mandala Tea Circle unless otherwise stated.
Content may not be reproduced or used without permission.

12. Limitation of Liability
Mandala Tea Circle will not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products.
Nothing in these Terms limits your statutory rights as a consumer under UK law.

13. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
We do not sell or share your personal data with third parties except where necessary to process orders or comply with legal requirements.

14. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Any changes will be posted on this page and will take effect immediately.

15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.